Retail Management
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SIR30216 – Certificate III in Retail
This qualification reflects the role of customer-oriented individuals, who are somewhat independent under limited supervision, maintain daily store operations, and deliver organisational expectations.
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SIR40316 – Certificate IV in Retail Management
This qualification reflects the role of individuals who lead a frontline team and a manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.